Vietnam consumer confidence at record high: Nielsen study

Vietnam ranks the fifth most optimistic country globally with an index score of 117 in the latest Consumer Confidence Index released by Nielsen, its highest score in the past five years and up five points from the last quarter of 2016.

The report also finds that consumers in Southeast Asia continue to be among the world’s most confident.

Despite decreasing by two points, the Philippines with 130 points has surpassed India with 121 points to become the most confident country in the world.

Indonesia ranks fourth with a score of 122 while Thailand drops to 10th with 107.

Confidence levels bounced back in Malaysia and Singapore, which score 94 and 89.

Unlike last year, consumers in Vietnam are no longer the most avid savers globally.

The study shows that 63% of Vietnamese put their spare cash into savings (compared to 76% in the previous quarter), following Thailand (69%), Singapore and Indonesia (66%).

Consumers in Vietnam continue to spend more on big-ticket items.

After covering essential living expenses, around one in three Vietnamese consumers are willing to spend on things like holidays (38%), new clothes (36%), new technology products (31%), home improvement (30%), and out of home entertainment (29%).

Twenty three percent have medical insurance.

Nguyen Huong Quynh, managing director of Nielsen Vietnam, said: “In contrast to the volatility of the fast moving consumer goods market in the first half of the year, Vietnamese consumer sentiment is getting better. This upsurge is due to consumers’ optimistic perception of personal finances and immediate spending intentions.

“Vietnamese consumers pay closer attention to what is happening, easily being influenced by word of mouth and social media, and quickly react, which makes them continuously evolving consumers.

“Therefore, manufacturers and retailers need to have ‘real time’ understanding of the emerging consumer trends and take faster actions to meet their demands.”

The top five concerns of Vietnamese consumers remain the same as in the last quarter of 2016.

Job security continues to top the list at 48%, followed by health (38%), work/life balance (25%), the economy (20%), and parents’ welfare and happiness (17%).

“While consumers continue to be upbeat about their future, financial security remains one of their top priorities,” Quynh said.

“Both job security and economic outlook have a direct impact on consumers’ degree of financial security, and hence remain key concerns.

“It is not a surprise that in the current context, consumers are looking for healthier lives or even total wellness. Thus, this trend offers both manufactures and retailers the opportunity to innovate and develop the next generation of offerings.”

Mời quý độc giả theo dõi VOV.VN trên

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Vietnam’s consumer confidence index hike
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Vietnam’s consumer confidence index hike

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Vietnam’s Consumer Confidence Index (CCI) was 91 points in the second quarter of this year, six point higher than the same period last year, according to a Vietnam Taylor Nelson Sofres Company survey.